deposits

A non-refundable 25% Deposit is required to secure your booking. The remainder 75% will be payable 14 days prior to the event.

PICKUP & DELIVERY

We offer delivery to Waikato, Bay of Plenty, Coromandel & Auckland Area. Delivery charges will be charged based on destination and quantity of items ordered. We also can provide set-up for an additional charge.

We also allow pick-up for hire items from our HQ in Te Uku, Raglan.

For our valued Raglan clients, we offer free delivery of items for orders over $500.

SECURITY BOND

Bridal Veil Events require a refundable bond of $100 for all bookings. This must be paid with the final invoice. Once all items have been returned and inspected, this will be refunded by direct credit.

If on the unfortunate event that a hire item is damaged or misplaced, the hirer will be liable to cover the costs of replacement.

CANCELLATION POLICY

We understand life throws curveballs and things happen, therefore a cancellation fee will only apply if a booking is cancelled within 30 days of the event, with which 50% of the total booking will be charged.

We do offer the option to transfer your booking to an alternative date in which you will not be charged a cancellation fee.